PRIVACY POLICY

TRU ESSCENTS LLC has adopted this Privacy Statement in order to inform you of its policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.

PERSONALLY IDENTIFIABLE INFORMATION

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, social security number, email address or any information you submitted to TRUESSCENTS.com that identifies you individually. TRUESSCENTS.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want TRU ESSCENTS LLC to obtain any personally identifiable information about you, do not submit it. You can visit and browse the TRU ESSCENTS LLC’s website without revealing personally identifiable information about yourself.  You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below.

 

Transactions and Activity
If you become a registered user or if you conduct transactions through TRU ESSCENTS LLC's website, truesscents.com collects information about the transactions you engage in while on the website and your other activity on the site.  This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.


Email and Other Voluntary Communications
You may also choose to communicate with TRU ESSCENTS LLC through email, via our website, by telephone, in writing, or through other means.  We collect the information in these communications, and such information may be personally identifiable.

 

Information Use

TRU ESSCENTS LLC may use the personally identifiable information collected through its website primarily for such purposes as: helping to establish and verify the identity of users; opening, maintaining, administering and servicing users' accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improving the website, including tailoring it to users' preferences; providing users with product or service updates, promotional notices and offers, and other information about TRU ESSCENTS LLC and its affiliates; responding to your questions, inquiries, comments and instructions; maintaining the security and integrity of its systems.

 

Disclosure of Information

Truesscents.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you.  TRU ESSCENTS LLC may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose.  TRU ESSCENTS LLC may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.  Finally, as TRU ESSCENTS LLC business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets.  If TRU ESSCENTS LLC, its Internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.

 

Security

TRU ESSCENTS LLC maintains physical, electronic, and procedural safeguards to help guard personally identifiable information.  If transactions are offered on the site, transaction information is transmitted to and from truesscents.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception.  Truesscents.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those personals you have authorized to have access to such information.  Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

 

Choice/Opt-Out

In order to provide better service to you, truesscents.com will send you communications related to your transactions, security or the administration of its website.  From time to time, truesscents.com and its affiliates may also wish to send you other messages or updates about truesscents.com, its affiliates, or their promotions and other activities.  If you do not wish to receive non-transaction/security related communications from truesscents.com and its affiliates, please send an email containing your request to customer service.

 

Data Quality/Access

Truesscents.com allows you to change, update, or delete the information you may provide in your optional registration form.  If you would like to change, update, or delete your personal information, please send an email containing your request to customer service.

Cookie Policy

Our business including our affiliates (collectively "we," "our," "us," and "the Company") takes your privacy very seriously so we want to provide you some information on our Cookie Policy (the "Policy"). We put forth this Policy because we want you to be aware of the information we collect and help you make an informed decision about using our information through our website including the domain, any mobile applications, call tracking lines and customer and user dashboard or portal (collectively, the "Sites") and services. By visiting the Sites, linked pages, features, content or using any of our services, you acknowledge and accept the practices and policies outlined in this Policy. If you do not agree to this Policy, you may not access or otherwise use the Sites.

 

COOKIES. A cookie is a text file that websites send to a visitor's computer or other internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. By using the Sites you accept the use of cookies described in this Policy. You can disable or delete cookies by changing the preferences on your Device browser. Disabling cookies may, prevent you from using some of the features on the Sites. Please note cookie-based opt-outs are not effective on mobile applications.

Mobile Web and Apps: We may collect certain additional information from you when you access the Sites with mobile devices. This information may include location, device type, unique device identifies, mobile operating system, site navigation and other app-specific user data. You may restrict the collection of certain data by changing the settings preferences on your mobile device.

Interest-based advertising:  We may use the information you provide to us, directly or indirectly, and information we collect about you for various reasons including: to improve your user experience across the Sites, assist with marketing and advertising efforts, create, administer, and communicate with us regarding your account, notify you regarding any updates or changes, in order to comply with applicable laws.

You can opt-out of promotions, other communications from the Company by changing preferences or clicking unsubscribe. You can also opt out of the collection of certain information collected by mobile applications by changing your setting preferences on your mobile device. You may restrict information we, and other websites, collect through the use of cookies by changing the preferences on your device browser to disable or delete cookies. If you have questions about the features on our Sites or to opt-out please contact us directly.