Privacy Policy

Effective Date: June 21, 2025

TRU ESSCENTS ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
Order Information: Products purchased, order history, and customer service interactions.
Technical Information: IP address, browser type, device type, and browsing behavior through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order or inquiries
Provide customer support
Send promotional emails (with your consent)
Improve website functionality and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as needed to:

Fulfill orders (e.g., payment processors, shipping partners)
Provide website and marketing services
Comply with laws or respond to legal requests

All partners are required to keep your data secure and use it only for the purpose we disclose.

4. Cookies & Tracking

Our site uses cookies and similar tracking technologies to personalize your experience and analyze website usage. You may disable cookies through your browser settings, though some site features may not function properly without them.

5. Your Rights & Choices

You have the right to:

Access or update your personal information
Opt out of marketing communications at any time
Request deletion of your data (subject to legal retention requirements)

To exercise these rights, please contact us at [insert contact email].

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

TRU ESSCENTS
Email: info@truesscents.com
Website: www.truesscents.com